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Increase customer loyalty with personalized conversations on mobile channels.
MOBILE DIALOGUE MARKETING
Individual offers and active communication – this is how you make your customers feel appreciated. Channels such as SMS, WhatsApp, Viber and Facebook Messenger make it possible to nurture relationships and track customer journeys through conversations. These channels are very effective because of particularly high open rates and response rates – since everybody uses them daily, all the time.
Conversational or dialogue marketing through mobile channels is aimed directly at your recipients. This will make your offers appear more personal and meet your customers on an equal footing. Also, you can track customers’ reactions to personalize your offers and increase sales.
As consumers are constantly flooded with classic push campaigns, conversational marketing is becoming more relevant.
High response rates: SMS, WhatsApp and other apps enable quick and easy response.
SMS and mobile messaging apps are the most popular communication channels.
You can communicate with customers in real-time on mobile channels.
Tracking enables you to assign specific profiles to customers and respond to them better.
With dialogue marketing on mobile channels you can reach new customer groups.
GET MORE CUSTOMER INSIGHTS WITH MOBILE DIALOGUE MARKETING
Special days or occasions are ideal for starting a dialogue.
Festivities like Halloween, birthdays or a nice weather weekend give you a chance to get in touch with your customers directly and promote specific offers.
Personalized messages based on customer interest
With personalized messages, you will let your customers know that you care about their individual needs. Discount codes or product recommendations in accordance with customers’ personal interests guarantee the highest conversion rate.
In order to enter into a dialogue with customers, replies to campaigns should be made easy.
With their appealing reply templates and call-to-action buttons, rich messaging apps offer the best prerequisites for running efficient conversational marketing.
The marketing dialog marks all marketing activities that promote an interactive relationship between companies and customers. Our experts will be happy to show you how to make the most of this form of marketing - feel free to contact us.
Gather information and feedback
Increase your brand awareness with creative marketing campaigns that encourage interaction. With short and succinct campaigns, you increase your chances of success for upselling.
Customers feel valued when talking to them is tailored to their needs. Assign your customers to specific profiles in order to automatically address them personally with targeted offers.
Our Omnichannel Messaging platform has been developed for easy integration into existing CRM systems.
All campaigns are tracked from the time of sending to the conversion, so that its success can be measured accurately.
With seamless communication across all mobile channels, you can reach your customers wherever they are.